Privacy & data handling

What you provide

To use Residency Alert, you provide your phone number and checkout email. After payment, we create a unique forwarding address for your account. You do not provide your Gmail, Outlook, or other email password, and we do not need a login to your inbox.

How email is handled

When your email rule/filter forwards a message to your unique Residency Alert address, our service retrieves the forwarded message, checks whether it appears to be a residency interview invitation or scheduling message, and sends a text alert when appropriate. We recommend forwarding only the residency emails you want monitored rather than your entire inbox.

The product is designed not to maintain a permanent copy of your inbox, and our application database does not store email bodies or attachments. The MVP does not use attachments to classify messages, but if a forwarded email includes an attachment, the email receiving provider may receive and store that attachment as part of the incoming message.

Important retention detail

Residency Alert uses Resend to receive and process incoming email. Resend currently states that email and log data is retained for 30 days on its Free, Pro, and Scale plans. Resend also states that inbound emails are stored and that attachments can be stored as part of received messages. For that reason, we do not claim that an incoming message disappears immediately after processing.

Our application itself is designed to avoid creating an unnecessary permanent archive of your email content. The current application database stores account information and processing results, not the full email body or attachments.

Text messaging privacy

Residency Alert does not sell, rent, or share your text-message opt-in information with third parties for their own marketing. All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

Alerts

Alerts are intentionally generic. A typical message will tell you that a possible residency interview invitation was detected and prompt you to check your email. We do not need to put program names, dates, or email contents into the SMS.

What we don't do

• We don't ask for or store your email password.
• We don't need access to your entire inbox.
• We don't use email contents to train an AI model in the MVP.
• We don't use email attachments to classify messages in the MVP.
• We don't put the contents of your residency emails into SMS alerts.

Your control

You can stop forwarding messages at any time by removing the forwarding rule from your email account. You can also stop using Residency Alert or request deletion of the account information we control.